MEMBERSHIP ADMINISTRATOR

DEPARTMENT: MEMBERSHIP

THE DEPARTMENT

The Membership team deal with all aspects of membership at the Club including payment of fees, rules and bye-laws, managing the waiting list and fielding enquiries. They are a friendly office of three that are responsible for ensuring an excellent service for members.

THE ROLE

As Membership Administrator you will work full time; 35 hours over five days, Monday to Friday.

• Being the first port of call for member enquiries by email, phone and face to face.

• Maintaining and managing members' data on our CRM system.

• Handling payments for members' subscriptions and other fees.

THE IDEAL CANDIDATE

Candidates will embody our Club values; excellence, responsibility and courtesy.

Candidates will have excellent communication skills and experience in a similar role or environment and be friendly, polite and diplomatic. Candidates must be IT literate with excellent attention to detail and proven experience of Microsoft Office. Experience of financial transactions is desirable, but not essential.

BENEFITS

Benefits include:

• 23 days of annual leave (rising to 28 days after 5 years’ continuous service).

• Generous contributory pension.

• Life assurance, private health cover, group income protection and an enhanced sick pay scheme.

• Annual pay review and performance related bonus.

• Staff social events, free meals on duty and free onsite parking.

• Along with other benefits!

The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.

Please note that, due to the high volume of applications we receive, if you do not hear from us within four weeks then unfortunately you were not successful in your application on this occasion.