1. Introduction

The Hurlingham Club occupies a key and distinguished position on the banks of the Thames and is a key landmark in Fulham. The Club values its privacy and high quality facilities and there is a long waiting list to join. The Club occupies 42 acres, which includes a kilometre of river frontage, which makes it high profile to residents, businesses and the general public, notably river walkers.

This policy aims to provide the Hurlingham Club with a consistent approach to the following:


• Relationships with neighbours
• Relationship with the wider Fulham & Hammersmith and London community
• Inclusivity
• Employment practices and staff wellbeing
• Environment and sustainability
• Charitable activity


2. Fundamental Principles

These form the principles underlying this policy:

a. Privacy
Club privacy is a key element in the enjoyment of the Club by members maintained by a high wall and security with limited access mainly for members.

b. Public Profile
The Club desires a public profile that represents ‘Good Citizen’ status and is acceptable in this era of open communications.

c. Members First
Members of the Club are a first priority at all times.

d. Staff
The Club aims to provide a healthy and enjoyable place of employment in keeping with best practice.


3. Aims Of This Policy

The policy aims to help ensure that The Hurlingham Club:

a. Has an inclusive culture that values the diversity of our members, staff and guests and operates in line with the Equality Act.

b. Has an overall performance in line with this policy that inspires pride in the members of the Club

c. has a positive profile and reputation in relation with:
i) Fulham residents, schools and businesses
ii) Local authorities
iii) The wider community

d. plays a responsible role as part of the Fulham community creating partnerships with community organisations.

e. is environmentally a positive force in line with standards and regulations, and manages resources efficiently.

f. is a happy and healthy workplace promoting a culture that employees can take pride in and therefore deliver the highest level of service to members and guests, and allows us to recruit and retain good staff.

g. conducts business in a fair, ethical and transparent manner.

h. channels and manages charitable activities by the Club on behalf of and as requested by the members.

i. Protects the Club in the future.

j. Meets the demands of members as to how their Club should be run in line with best practice.


4. Responsibility For This Policy

a. Main Committee, represented by designated Committee member

b. Club Executive as appointed by Chief Executive


5. Implementation

a. Perform an ‘audit’ of current activities across the Club

• What sustainable measures are already in place?
• What community links have already been developed?
• How has the Club helped charitable organisations in the past?
• Review current practices and change those which do not match up with CSR aims

b. Develop and choose options which best match the Club’s character and strengths

c. Determine the level of proposed commitment in time and/or money in each case.

d. Build relationships with local council, residents and schools

• Establish contacts at organisations
• Commit to form mutually beneficial relationships
• Increase reputation within the local area
• Participate in local events
• Contribute towards local causes
• Volunteer locally
• Purchase from local suppliers
• Be involved with local community initiatives (neighbourhood watch)
• Engage with stakeholders 

e. Educate Club staff on this policy and its ramifications

• Ensure that staff are following best practice
• Introduce social responsibility goals within staff targets
• Promote CSR and sustainability throughout the Club

f. Establish sustainability guidelines for all areas and activities

• Take CSR goals into account for every business decision

g. Review options for current and future charitable activities

• Catalogue all previous initiatives
• Develop new collaborations
• Establish guidelines on choosing affiliations

h. Confirm HR policies and practice are in line with our aims re staff

• Comply with regulations
• Improve employee health and safety
• Develop a stronger workforce by attracting staff through an engaging social policy
• Encourage inclusivity and equal opportunities

i. Establish measurable targets and monitor progress against those targets

•Using audit information, implement targets from collected data.
• Include energy use, procurement, waste management, transport, water consumption, cost savings
• Be accountable by adhering to these targets.


6. Reporting

• Report of activity annually to Main at January/February meeting
• Report to members at AGMs or other Open meetings (eg May Open meeting)
• Report in annual Committee Report


7. Conclusion

The Hurlingham Club is a force for good for its members, executive and staff and the effective implementation of these measures should ensure that the Club also has a beneficial effect locally. Introducing a cohesive Social Responsibility policy will allow the Club to develop a positive profile among local residents, organisations and Club employees.

Knowing that their Club is committed to enhancing current processes to bring about environmental and social change will also lead to an increased sense of pride amongst the membership.


Jamie Crookenden


Alan Flitcroft